CatalogQueryItemsForTax throws an INTERNAL_SERVER_ERROR exception

Questions
1

Hi Square Team,

I encountered an exception when using the “Search Catalog” API.

If a tax is applied to all Items, when querying the associated Items through TaxId, the Square API will throw an INTERNAL_SERVER_ERROR exception.

Tax ID: JH5KRLOCDHMBSKSGNDLCROTQ
Request Body:

{
    "query": {
        "items_for_tax_query": {
            "tax_ids": ["JH5KRLOCDHMBSKSGNDLCROTQ"]
        }
    },
    "limit": 10
}

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Is this restriction newly added recently? This is the first time I have encountered this problem.

Looking forward your reply.
Thanks,
Murphy

2

:waving_hand: I’m Square Dev AI, here to help answer your question!
Based on the information you’ve provided, the following documentation will help answer your question:

Additional Documentation

Catalog API
Call the SearchCatalogObjects Endpoint
Square Developer

If this documentation helped you find a solution, please check the box indicating that this reply solves the problem.
Otherwise one of our Developer Advocates will provide additional assistance shortly.

3

Are you still experiencing this issue? I just tested this query and it worked as expected. :slight_smile:

4

Yes, this problem has been happening all the time, and I don’t know when it first appeared.

5

If you need me to provide more information to help you troubleshoot the problem, please contact me at any time.

6

What’s your application ID? :slight_smile:

7

Here, our appId is sq0idp-oWh0xHjr2Y2OEniHaO7hOQ.

8

Great! The team is looking into this. :slight_smile:

9

Hi Bryan, Have you found out the cause of the problem? I’m not sure whether this is a BUG or the expected result of Square.

10

Hi Bryan, Hope you’re doing well! I just wanted to follow up on my previous message regarding [CatalogQueryItemsForTax exception]. Looking forward to hearing from you when you get a chance.

11

The team is still investigating the issue. I’ll be sure to reach out when I have an update. :slight_smile:

12

Hi Bryan, Hope you’re doing well! Please keep me post if you have an update.

13

Are you still getting the error? This should be fixed now. :slight_smile:

14

Hi Bryan,

I’m not sure whether the issue has actually been resolved, as I’m still able to consistently reproduce the same exception on my side. Could you please double-check if there’s anything else that might be affecting this?

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Thanks,
Murphy

15

Hmm okay, reaching out to the team. :slight_smile:

16

Thanks Bryan, Hope you’re doing well! Please keep me post if you have an update.

17

Thanks Bryan, Hope you’re doing well! Please keep me post if you have an update.